Graduates of the Front Office Operations and Management program can pursue careers in hotel and resort front offices, guest relations, or concierge services. Beyond traditional roles, there are opportunities in hospitality technology firms, front office consultancy, or customer service training. Some graduates may also find fulfillment in academic roles, sharing their expertise with aspiring front office professionals.

This course is designed to equip students with the skills needed to manage front office operations in a hospitality setting. Students will:

• Learn the fundamentals of front office management, including reservations, check in/check-out, and guest relations.
• Understand the importance of communication and interpersonal skills in enhancing guest experiences.
• Study revenue management and strategies for maximizing occupancy and profitability.
• Develop skills in problem-solving, handling guest complaints, and managing emergency situations.
• Gain practical experience in front office operations through internships and industry placements. 

1)  Professional Training and Education Programs

• Physical Classes: Three days a week, students attend hands-on training in our state of-the-art mock-up rooms for housekeeping and our mock-up restaurant for F&B service.
• Online Classes: Two days a week, students engage in interactive online learning, covering essential theoretical knowledge. 
• 2) ) Guest Lectures
• Expert Speakers: We host guest lectures from industry professionals, ranging from interns to heads of departments, providing valuable insights and networking opportunities.
• 3) Career Development and Support
• Personalized Guidance: We offer one-on-one career counselling and mentoring to help students navigate their career paths and achieve their goals.  
• Resume and Interview Preparation: We assist students in preparing professional resumes and developing strong interview skills to enhance their employability.
• 4)  Continuous Learning and Improvement
• Ongoing Training: We provide access to additional training resources and opportunities for continuous learning, ensuring our students stay updated with industry trends and developments.  
• Feedback and Improvement: We regularly seek feedback from students and industry partners to continually improve our programs and services.  
• 5) Comprehensive Internship Placement
• Direct Placement Assistance: We connect students directly with establishments, ensuring they secure valuable internships without intermediaries. 
• Interview Coordination: We arrange interviews with potential employers, allowing students to showcase their skills and personality in person. 
  
• 6) Visa and Travel Support
• Visa Arrangements: We handle all visa processing and documentation, ensuring a smooth and hassle-free entry into the UAE.
• Flight Bookings: We manage flight arrangements, making travel to Dubai convenient and stress-free for our students.
• 7) Accommodation Services
• Comfortable Housing: We provide safe and comfortable accommodation for students.
• Transportation: We offer transportation services to and from the institute, ensuring students can commute easily and reliably. 
• Post-Placement Arrangements: Once students secure their internship placements, their visa status and accommodation will be managed by their respective companies.